QUESTIONS & ANSWERS
Frequently Asked Questions
Everything you need to know before ordering your personalized wedding decor.
Need help with a custom order?
If you have a special idea, custom color request, or need help choosing the right wedding decor, contact us before placing your order.
Contact UsHow long does production take?+
Most items are handmade to order and prepared within 1–2 business days before shipping.
Can I personalize the text?+
Yes. You can add names, wedding dates, table numbers, welcome messages, or custom wording depending on the product.
Are table numbers single-sided?+
Yes. Table numbers are single-sided by default. Front-side painting is included. Back-side painting is available as an upgrade if selected.
Do you ship internationally?+
Yes. We ship to the USA, Canada, Europe, and selected international destinations. Delivery time depends on the destination country and shipping carrier.
How much does shipping cost?+
Shipping rates are calculated at checkout based on your location and selected shipping method. Free shipping may be available for orders over the minimum order value shown at checkout.
Can I request a custom design?+
Yes. Contact us before ordering and we’ll let you know what is possible for your wedding decor.
Are personalized items returnable?+
Personalized and custom-made items are final sale unless they arrive damaged, defective, or made incorrectly. If there is an issue with your order, please contact us.
What should I check before ordering?+
Please double-check your personalization details, colors, size, quantity, and shipping address before placing your order.